You can request to return or exchange one or more items within 14 days of the delivery date.

All orders placed and delivered between 2 November and 23 December may be returned until 9 January.

Fill in the online return form and contact our courier to arrange pick-up, or drop off your parcel at a UPS Access Point.
Discover all the details on how to return or exchange in the Customer Care area.

You can check the status of your return or exchange at any time in MYOOX.