CUSTOMER CARE

If you need to find an immediate answer to your question, we suggest you to consult the Customer Care area. If you do not find the information you are looking for, you can contact YOOX Customer Care in the following ways:

By phone
You can call YOOX Customer Care at the toll-free number 1-888-YOOX.COM (1-888-966-9266). The service operates Monday through Friday from 9 a.m. to 11 p.m., excluding holidays.

By e-mail
Complete the form below to send us a message. We will reply to your questions 7 days a week, including holidays.
* Mandatory fields
N.B. When you e-mail us, please don't include any credit card information because the e-mail system is not protected.Your personal data will be used by YOOX only for replying to your request for information. Your data are safe with YOOX.

Please consult our Privacy Policy for further information.
CUSTOMER CARE You can contact us Monday through Friday from 9 a.m. to 11 p.m. EST at our toll free number 1-888-966-9266, excluding holidays, or by e-mail with our Contact Form.
Help us to improve navigation on YOOX!
General Terms and Conditions of Sale | Return Policy | General Terms and Conditions of Use | Privacy Policy | Affiliate Program | Jobs