Payment charges

For orders paid by Credit Card or Debit Card, YOOX will charge your card on the date in which the package is shipped.

For PayPal orders, your account will be charged on the date in which your order is placed.

In any case you will only pay for the items that have actually been shipped.
CUSTOMER CARE You can contact us Monday through Friday from 9 a.m. to 11 p.m. EST at our toll free number 1-888-966-9266, excluding holidays, or by completing our Contact Form.