CUSTOMER CARE

Send us an e-mail or call us on the toll-free number 1-877-505-9669 - Monday through Friday from 9 a.m. to 11 p.m. EST, excluding holidays.

Payment Charge

For orders paid by Credit Card or Debit Card, yoox.com will charge your card on the date the package is shipped.

For PayPal and Moneyoox orders, your account will be charged on the date your order is placed.

However you will only pay for the items that have actually been shipped and for the corresponding shipping costs.