CUSTOMER CARE

RETURN CENTER

Return Form

You can find complete details on return conditions in the Return Center.

It is necessary to complete this Return Form within 20 days from the date you received your parcel in order in order to receive your Return Number.

Return items must be given back to UPS within 20 days from the date the package was delivered to you.

YOOX reserves the right to refuse returns that are shipped after the 7-day grace period has expired or that are not in the same condition you received them in.Enter the Order Number relating to the item you want to return.

Order Number Send
CUSTOMER CARE You can contact us Monday through Friday from 9 a.m. to 11 p.m. EST at our toll free number 1-888-966-9266, excluding holidays, or by e-mail with our Contact Form.
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