Yoox.com
UNITED STATES
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RETURN CENTER
RETURN FORM
HOW TO RETURN AN ITEM
MY RETURN
Return Form
You can find complete details on return conditions in the
Return Center
.
It is necessary to complete this Return Form
within 20 days from the date you received your package
in order in order to obtain your
Return Number
.
Return items must be shipped back to our warehouse
within 20 days from the date the package was delivered to you
.
YOOX reserves the right to refuse returns that are shipped after the 20-day grace period has expired or that are not in the same condition you received them in.Enter the Order Number relating to the items you want to return.
Order Number
Send
CUSTOMER CARE
You can contact us Monday through Friday from 9 a.m. to 11 p.m. EST at our toll free number 1-888-966-9266, excluding
holidays
, or by
completing our Contact Form
.