UNITED ARAB EMIRATES Customer Care

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UNITED ARAB EMIRATES

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Have a question? You’ve come to the right place.
We have set up this section for quick and useful reference.

What should I do if my order hasn’t been delivered yet?

If your order has not been delivered within the estimated period, we suggest that you:

Check the order status: in the My Orders section for registered users; or by entering the Order Number from the confirmation email in the View your Order page
Check that the address indicated for the delivery is correct
In the case of a missed delivery, please contact DHL at https://locator.dhl.com.

For further assistance, , we will be happy to assist you.

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