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Tax Refund Policy

yoox.com applies a transparent tax policy, showing tax-excluded prices, and applying any taxes and duties at checkout. Therefore you do not need to pay anything else to the courier or to customs authorities upon delivery.

If you decide to return an item, yoox.com will take care of the taxes and duties that apply to your return. We will refund you the purchase price only and a flat Restocking Fee of USD 5.00 for each returned item will be deducted from your refund.

Should you need further information, we invite you to contact your local customs office directly.

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