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Payments

Payment Methods

yoox.com accepts the following payment methods:

Credit Card: Visa, MasterCard, American Express, JCB.

The total will be charged to your card when the order is shipped.

yoox.com features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.

PayPal : Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.

Tax Information

Duties, import taxes or other fees may be requested for your order depending on your country's import policy.

yoox.com calculates these fees for you: the exact amount of local taxes and duties for your order will be indicated in the Shopping Bag and throughout Checkout.

The total you pay when you complete your order already includes all duties and taxes owed to local authorities. You will not need to pay any further fees when the package is delivered.

Invoice

An invoice is included in the Shipping Confirmation email sent when your package has left our warehouse.
A copy can also be located by checking your order details.

Unfortunately we are unable to modify invoices which have already been issued.
In order to avoid export issues and delivery delays, the products and prices listed on the invoice must match the actual contents of your package.

Payment Security

On yoox.com, every purchase is made with maximum security thanks to the use of Trustwave and Geotrust-certified secure servers and the implementation of the most advanced encryption services (SSL). We only use protected connections, as demonstrated by the "https" URL prefix and the lock symbol that appears in the browser's address bar.

To safeguard your credit card purchases, you will always be asked to enter your CVV code for every order.

Our Payments department may carry out anti-fraud checks before approving the transaction and for greater protection, they may contact you for further details before confirming the order.

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