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SWITZERLAND
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I lost my return label. How can I get a new one?

If you have lost the pre-paid return label, just contact UPS at +41 (0) 44 200 41 00 and request that they bring a blank standard waybill when they collect your return. You should fill it out as follows:

  • Select "Standard" Service and "Receiver" under payment terms
  • Send the return to this address:

YOOX NET-A-PORTER GROUP
C/O Geodis Logistics
Blocco CD1 Interporto
40010 Bentivoglio (BO)
Italy

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