You can request to return one or more items by filling out the online return form within 30 days of the delivery date.
All orders placed and delivered between November 13th and December 7th may be returned until January 7th.
Orders delivered after December 7th follow the ordinary return policy of 30 days.

Use the pre-paid SF Express return label included in your package for return shipping.
Remember that you must ship your package within 30 days of the delivery date.

Discover all details on how to return in the Customer Care area.