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Can I return and request a refund for an item sold by a partner?

Of course! You can return items that you are not satisfied with and request a refund by consulting the information about returns in the View your order section, or in your MYOOX if you are a registered user.

The procedures for returning orders sent by Partners are different than those for YOOX. It is not possible to return items sold by a Partner to YOOX.

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