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Have questions about an order or return?
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Where can I find the return label for items sold by a Partner?

The pre-paid return label is provided depending on the Partner's return policy. Visit the View your order section for information on how to return items or contact a Partner.

The procedures for returning items shipped by Partners are different than those for YOOX. It is not possible to use the pre-paid return label from YOOX to return items sold by a Partner.

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