You can request to return or exchange one or more items within 15 days of the delivery date.

All orders placed and delivered between 16 November and 23 December may be returned until 7 January. Orders delivered after 23 December follow the ordinary return policy.

Fill in the online return form and contact our courier to arrange pick-up.
Discover all the details on how to return or exchange in the Customer Care area.

You can check the status of your return or exchange at any time in MYOOX.