You can request to return one or more items by filling out the online return form within 30 days of the delivery date.All orders placed between November 20th and December 7th may be returned until January 7th. Orders placed after December 7th follow the ordinary return policy of 30 days.

Shipping your return back is quick and easy with the pre-paid label included in the package.
YOOX charges a flat $15.00 Return Fee on your return, except for Macau.
Remember that you must ship your package within 30 days of the delivery date.

Discover all details on how to return in the Customer Care area.