You can request to return one or more items within 14 days of the delivery date.

Fill in the online return form and contact our courier to arrange pick-up, or drop off your parcel at a UPS Access Point.

If you paid for shipping, the Standard Delivery fee will be reimbursed.
For each return request using our courier, a return fee of £ 9.00 will be deducted from your refund.
For more details on returns and refunds, please visit the Customer Care area.

You can check the status of your return at any time in MYOOX.