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Have questions about an order or return?
More questions?
 

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Can I combine returns from different orders?

For all items sold by YOOX you can use the same box and pre-paid label. A return fee will only be deducted on the UPS Return Label used for shipping. You can find more information about our return procedures on the page.

Items sold by our partners must instead be returned separately, following the return instructions in the View your Order section.

Please note that items sold by partners cannot be returned to the YOOX warehouse.

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