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Have questions about an order or return?
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Can I return all items in one shipment?

If all the items you want to return are sold by YOOX you can send them all in one box with the pre-printed label, even if they come from different orders.
Items sold by our partners must instead be returned separately.

To return a product sold by a partner, please visit the View your order section for information on how to return it or how to contact the partner. Items sold by partners cannot be returned to YOOX.

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