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Have questions about an order or return?
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Can I return and request a refund for an item sold by a partner?

Of course, you can always return unsatisfactory items and request a refund. Check the information on returns in the View your order section, or in your MYOOX if you are a registered user.

The methods for returning orders sent by partners are different from those of YOOX.

Items sold by partners cannot be returned to YOOX.

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