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1. Services

YOOX NET-A-PORTER GROUP S.p.A. ("YOOX") offers you the possibility of using the following services "MYOOX" (the "Services")*:

a) My orders: Track the shipping of your orders, change or return items that are not for you and see the history of your orders.

b) Dream Box: Save the items you wish and watch for their availability.

c) Moneyoox: Choose the simplest and fastest refund method for the items you want to return Use the virtual credit for your upcoming orders.

d) Premiere: Save your searches while shopping and stay updated on new arrivals of the items that interest you most.

e) My Data: Manage your registration data.

f) My Addresses: Save or change your addresses to have them always at hand and complete your purchases faster.

g) My Cart: Save or change your card information and complete your orders faster and always safely.

h) My Sizes: Create your personal profile and only pick products in your perfect size.

i) YOOXMIRROR, available only on the IOS app: Create your own personalized avatar.

2. Registration

If you want to use the Services you must be an adult user, register on creating your Myoox account, and accept these terms and conditions for using the Services ("Terms"). Registration is free of charge. To create your Myoox account, you will need to fill out the registration form by entering the required information, and guarantee to YOOX that the information provided during the registration process is complete, accurate and truthful. In particular, with regards to the uploading of photographic images (“Photos”) for use on the service YOOXMIRROR, you explicitly declare that you are the exclusive and legitimate copyright holder of all copyrights relating to these images. YOOX shall not in any way be held liable for photos of third parties uploaded by you. We will send you an email to confirm your registration. We remind you that the credentials to access your Myoox account must be used exclusively by you, and they cannot be transferred to third parties. Subject to legal limitations, YOOX cannot in any way be held responsible in the event of access to your Myoox account by unauthorized third parties. You are requested to keep your credentials confidential and to immediately inform YOOX if you suspect that there has been an unauthorized access to your Myoox account or if your password has been violated.

For the provision of some Services, it may be necessary to use electronic communication channels (such as e-mail, SMS or telephone). If you want to use these specific services, you will be asked to give your consent to be contacted by YOOX for the related communications by SMS, email or other communication channel.

We also request you to consult, if you have not already done so, our General Terms of Use which form an integral part of these Terms. For any other legal information, consult the General Terms of Sale, Return Policy and Privacy Policy of In the section Right of Withdrawal you can learn about the specific methods of using Moneyoox.

3. Duration and withdrawal

The registration with the Services shall be effective from the moment you receive the confirmation email and for the entire period in which you use the Services.

At any time and for any reason, you can cancel your subscription to the Services by sending a request to our Customer Service and selecting "privacy", or by calling the #phone number. In the event you exercised the right of withdrawal, we will send you an email to confirm the cancellation of the Services.

YOOX reserves the right to cancel your registration with the Services in the event of a violation of the provisions contained in these Terms, or in the event that the data provided was not complete, truthful or accurate, without prejudice to the right to compensation for the damage suffered. YOOX also reserves the right to temporarily suspend, without any prior communication, the provision of the Services, for the time necessary and / or appropriate, to perform all the technical interventions required to improve the quality of the Services. YOOX may, at any time, interrupt the provision of the Services for security reasons.

4. Warning on the Services

YOOX shall do its best to provide an accurate services. Without prejudice to the legal limits, the Services are provided free of charge "AS IS". YOOX does not provide any guarantee, by way of example but not limited to, relating to the quality, the good functioning, the absence of interruptions or the suitability of the Services for an end or a particular result set by the user.

5. Rectification and Update

The present Terms can be amended from time to time in consideration of possible regulatory changes. The new Terms shall be effective as of their date of publication in You are requested to regularly access this section in order to check the publication of the most recent and updated Privacy Policy.

*The availability of the Service may vary by country or region. Verify your Myoox account to see which Services are available.